Dow Jones Sales Jobs

Sales

Join a fast-paced, multimedia sales team that understands how to talk about premium content and integrated solutions, as well as high impact campaigns and online sales.

The Sales team is dedicated to selling the products that help shape key business decisions around the world. From banks to government agencies, investment funds, accounting firms and more, you’ll take pride in selling news information, data, services and tools to leading companies and individuals across the globe, plus post-sales support for basic to advanced users.

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Job Information

Dow Jones Client Engagement Executive (1-year Contract) in MUMBAI, India

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Job Description:

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 125 years and today has one of the world’s largest news gathering operations globally. It produces leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Factiva, Barron’s, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource.Dow Jones is a division of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV).

Under general supervision, our Client Engagement Executive (CEE) is responsible for managing all renewal aspects of the relationship with a defined set of customers. You are responsible for retaining the existing contract revenue within existing buying centers and supporting new sales into these accounts made by the Account Executive. To this end, you will need to collaborate with Dow Jones (DJ) internal teams to ensure the clients' needs are met consistently to support the renewal. Ultimately you must grow successful renewals ensuring a strong revenue base for Dow Jones. Success will be measured based on the retention rates of the assigned accounts.

You Will:

Retention

  • Ensure appropriate levels of customer training and product use by working with the Product Training Specialist team and monitoring internal reports.

  • Oversee the overall renewal lifecycle; from pricing, contracting, to invoicing and client support, so customer concerns get addressed correctly and efficiently throughout the fiscal year.

  • Proactively provide a monthly report to manager highlighting high risk renewal accounts within the region and strategy/ideas to turnaround.

  • Support new sales into existing accounts to ensure maximum customer return on investment with DJ

Customer Knowledge

  • Know your customer including the development of good account understanding, business groups deriving value from DJ services, understanding the clients’ business/industry, competitor solutions they are using and the client’s current and developing needs.

  • Understand how your clients obtain value from DJ services/products, know the people involved including decision makers within those groups.

  • Be a client conduit internally for feedback and competitive intelligence to DJ Product, Content & Marketing.

Lead Generation

  • Must identify opportunities for increased revenue within the set of accounts (up-selling and possibly cross-selling) and work with other members of the sales team to follow through on such opportunities.

  • You must maintain accurate and appropriate client records within our systems. You will communicate with clients through telephone and email.

You Have:

  • 1 years of proven success in customer engagement or sales preferred

  • Exceptional written and verbal communication skills

  • Proven ability to multi-task and adhere to tight deadlines in a fast-paced, collaborative environment

  • Excellent project management and organizational skills with a keen attention to detail

  • Proficient in Microsoft Office suite & Google Drive

  • Bachelor’s degree

Our Benefits

  • Comprehensive Healthcare Plans

  • Paid Time Off

  • Retirement Plans

  • Comprehensive Insurance Plans

  • Education Benefits

  • Family Care Benefits

  • Commuter Transit Program

  • Subscription Discounts

  • Employee Referral Program

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com. Please put “Reasonable Accommodation" in the subject line.

Dow Jones , Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com . Please put “Reasonable Accommodation" in the subject line.

Business Area: PIB - SALES

Job Category: Sales Ops/Planning/Support Group

About Us

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 125 years and today has one of the world’s largest news gathering operations globally. It produces leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Factiva, Barron’s, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource.Dow Jones is a division of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV).

If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.

Req ID: 19005

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