Dow Jones Sales Jobs


Join a fast-paced, multimedia sales team that understands how to talk about premium content and integrated solutions, as well as high impact campaigns and online sales.

The Sales team is dedicated to selling the products that help shape key business decisions around the world. From banks to government agencies, investment funds, accounting firms and more, you’ll take pride in selling news information, data, services and tools to leading companies and individuals across the globe, plus post-sales support for basic to advanced users.

reach out to us at <a href="" target="_blank"> </a>. Please put “Reason

Job Information

Dow Jones Sale Operations Associate Director in HOUSTON, Texas

Job Description:

Department overview:

Lead Sales Support teams who support the sales teams, including, but not

limited to; contract generation, contract renewals, renewal processes, usage of

Sales Force, Netsuite, Business Objects and Validating Order and general

administrative support. Responsible for making enhancement recommendations on processes to streamline workflows. Participation in as the Subject Matter Expert on behalf of the Sales Operations/Coordinator team(s). Well versed working in multiple business lines for sales support.

Directly manages the performance of a functional or regional department.

Recommends operational changes that increase efficiencies and / or information

quality and implements solutions. Recommends personnel administrative

changes. Provide sales support for multiple business lines across the assigned

sales teams on behalf of Sales Operations. Leveraging extensive knowledge

related to departments and functions to discern gaps and devising solutions.

Duties & accountabilities

Responsible for providing support and administrative coordination on the sales/renewal

process for Sales teams, including Sales leadership.

Overseas renewal OPIS contracts, ensuring that retention goals are met

Lead team in sales coordinator and sales operations duties, which include:

o Discussing and explaining contractual guidelines of OPIS and McCloskey products

with account managers, finance, product managers, product delivery, sales

operations in an accurate and organized manner.

o Assist in preparation and distribution for client legal agreements, attachments,

proposals, purchase orders and business correspondence as required.

o Process signed and executed renewal contracts in Netsuite and liaise with


Confidential 2

o Process product or service cancellations. Create cancellation forms and route to

appropriate internal product group or accounting for processing.

o Responsible for researching and resolution of product delivery and invoicing

challenges on behalf of the customer/account manager.

o Submit to OV the accurate client data information (edits/changes for address and or

contact) for uploading into billing management system.

o Prepare and distribute for client legal agreements, attachments, proposals,

purchase orders and business correspondence as required.

Proactive on discerning gaps and process issues identifying problems and providing

resolution on problematic orders.

Must be proficient in process creation and training in areas of multiple business lines for

product licensing and contract generation procedures. Process flows, Methods and

Procedures, other training documentation.

Document changes in procedures, directly train and mentor Sales Coordinator colleagues.

Other sales operation job duties as they arise.

Business competencies/Education and experience

Sales Operations experience required.

Proficient in supporting and processing contracts for OPIS business lines.

Proficient in Netsuite, Power BI, Salesforce, Business Objects and CRM.

10+ years experience in the sales organization working specifically with OPIS

software/data contracts.

Proficient working knowledge in all MS Office applications.

Advanced Excel experience inclusive of Pivot table and customized spreadsheet


Must be able to take initiative and make decisions.

Ability to analyze, problem solve and balance competing priorities.

Highly organized and capable of effectively prioritizing tasks.

Previous experience working with a CRM application.

Excellent written and verbal communication skills.

Previous experience in supporting multiple colleagues.

Experience with process creation and training in the areas of business lines product

licensing procedures.

Personal competencies

Must have excellent communication skills (oral and written).

Must have excellent organization skills and the ability to organize thoughts and ideas.

Must have the ability to interact professionally with both clients and peers.

Must have the ability to work under moderate supervision and handle multiple tasks.

Must be reliable and able to work under pressure.

Must be cooperative and able to work in a team environment.

Must be detail oriented.

Ability to document processes and procedures.

Dow Jones , Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at Please put “Reasonable Accommodation" in the subject line.

Business Area: OPIS

Job Category: Sales Group

Union Status:

Non-Union role

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.

Req ID: 35809